OMB Consolidated COTS

Prioritizing and categorizing incoming emails using AI.

Exact public inventory row

Description

Department of Health and Human Services — reported in use of this common government-wide AI pattern.

Detailed example

Commercial product/service: Microsoft Outlook, Microsoft 365 Copilot. Estimated licenses/users: 5001-10,000.

AI / analytics pattern

COTS / commercial AI feature

Automation level / stage

Reported in use

Controls / human review

Controlled support pattern only; do not treat as audit evidence unless tied to approved sources/citations.