Federal / Audit / Finance

Enterprise Chatbot (GSAi)

Exact public inventory row

Description

The AI is intended to solve the problem of providing GSA staff with an enterprise-wide chatbot tool for general productivity support. This will allow users to access an internally available chatbot for tasks such as generating initial drafts, outlines, and copyediting for writers; facilitating faster research and more nuanced understanding of concepts for researchers; and drafting functions and working code for engineers.

AI / analytics pattern

Generative AI

Automation level / stage

c) Deployed - The use case is being actively authorized or utilized to support the functions or mission of an agency.

Expected benefit

Efficiency, productivity, service quality

Controls / human review

Inventory row should be validated against agency governance and M-25-21 controls.