ASKA: Automated Support and Knowledge Assistance
ASKA is an internal support tool for VBA Public Contact staff. It connects approved policy and procedural content from SharePoint to a searchable question and answer bot. Staff ca…
Research and Development Computer Center (RDCC) System Transformation AI Supported Reporting
The goal of our AI use case is to manage grants and supporting reporting related to the grants allocation.
HTM112 Tutor
While current VA and Healthcare Technology Management (HTM) courses offer tailored content, the HTM112 Tutor elevates the learning experience by providing individualized and perso…
Veteran Experience Office Retention/Trust Models in Customer Experience Insights
The models reside in Customer Experience Insights. The inputs are CDW VISTA data and CX Insights data. The outputs are predictions of veteran trust and retention given veteran exp…
Augmented Reality and Virtual Museum
AI will enable visitors to submit queries regarding the VA's history and be presented the most suitable information within the VA's curated public domain historical information da…