2 matching use cases
OMB 2025 Individually Reported AI Use Cases ×Service Delivery ×VBA: Veterans Benefits Administration ×
OMB-IND-VA-25-1512OMB Individually Reported
Loan Guaranty Lender’s Handbook Chatbot
Loan Guaranty Service (LGY) has many policy and procedural documents that are difficult to know and retrieve information for. This AI tool is designed to make the knowledge retrie…
OMB Individually ReportedService DeliveryLow risk
OMB-IND-VA-25-2036OMB Individually Reported
Education Call Center (ECC) Next Gen POC
To give easier access to information like approved, current procedures or helpful tips to call center employees that engage directly with Veterans. This is a high turnover positio…
OMB Individually ReportedService DeliveryLow risk