3 matching use cases
OMB-IND-VA-24-1360OMB Individually Reported
Potential Fraud or Waste
Quickly develop predictive analytics based on historical values captured and assessed within the Data Analytics Service (DAS) Dashboard. The dashboards allow various purchase car…
OMB Individually ReportedProcurement and Financial ManagementLow risk
OMB-IND-VA-25-528OMB Individually Reported
VA FSC AI ChatHelper
Customer Service Representatives (CSR’s) can ask their VA Financial Services Center (FSC) AI ChatHelper questions and receive policy and standards-based answers (e.g., Top Resolut…
OMB Individually ReportedProcurement and Financial ManagementLow risk
OMB-IND-VA-25-5493OMB Individually Reported
iFAMS CSR Assistant
The pilot deployment will simplify retrieval of knowledge content to resolve user support requests and enable the customer support representative (CSR) to confirm accuracy of step…
OMB Individually ReportedProcurement and Financial ManagementLow risk