2 matching use cases
OMB 2025 Individually Reported AI Use Cases ×Chief Information Officer, Digital Customer Solutions ×Low ×
OMB-IND-ROW3103OMB Individually Reported
Mobile Wage Reporting
Uses AI to extract text/data from scanned images/documents representing pay stubs or payroll information to enable faster processing.
OMB Individually ReportedGovernment Benefits ProcessingLow risk
OMB-IND-ROW3104OMB Individually Reported
SSA 800# Public Question & Answer Bot and OIG Hotline recording of fraud, waste and abuse.
The Q&A bot answers caller’s questions using approved FAQs found on SSA.GOV. Support is provided in both English and Spanish. Calls answered solely by the bot reduce the wait for…
OMB Individually ReportedService DeliveryLow risk